This October 1959 Disneyland, Inc. division responsibilities chart provides very valuable information, but is just the tip of the iceberg:
It only provides the division directors, not any lower managers, and does not provide information on the finer distinctions (such as all of the various shops to be found under "Maintenance"). But mostly I don't even have this level of information, and just have to document each of the departments and divisions as I find them, and periodically assess what I know. For instance, here Janitorial is part of Construction & Maintenance (which became simply the Maintenance division sometime in the 1960s). In 1973, it was part of Operations, and in 1975 part of General Services. Today it's known as Custodial (a change which I believe occurred in the mid-1970s) and is part of Guest Services.
The best sources for this information are Disneyland Lines, particularly those which include feature articles on various departments or have lists of service anniversaries or committees which draw from around the Park, and Park telephone directories. My plan is to do the best I can with the information from these sources, and hopefully in the future run it past some people who have great familiarity with the organizational Resort over the decades.
As I was looking through the June 1993 directory, I was struck by just how many people were working off-site. The original Disneyland Administration Building consisted of two houses from the property joined together in the East Service Area, behind Main Street, U.S.A.--one of the houses belonging to Ron Dominguez's family. Seen here is the building as modeled in the model of 1955 Disneyland currently on display in the Opera House:
A larger Administration Building was constructed nearby in 1966, also housing the Primeval World Diorama. (According to a 1984 Cast Member training book, The Spirit of Disneyland, Walt Disney rejected an expensive admin building, stating "There isn't going to be any administration building. The public isn't coming here to see an administration building." It's not clear from when this quotation dates, but the large administration building was built under Walt's leadership.)
By the 1980s the Park had outgrown that Administration Building. In early 1985, Disneyland purchased the site of the Global Van Lines building. Global Van Lines had used this building, north of the Park and along the Santa Ana Freeway, as its western regional headquarters before moving it to Orange:
As Disneyland began contemplating expansion in the 1980s, it also recognized the importance of a new administration building. In 1987, in what Disneyland spokesman Bob Roth described as a "temporary move," Entertainment, Marketing, Finance, and Disneyland International moved into leases offices in the Plaza Alicante at 300 Plaza Alicante, Garden Grove, just down Harbor Boulevard from Disneyland. An April 1988 account of the move in the Orange County Register said the new building should be finished by the end of a three-year lease. While the Cast Members decorated their new digs to make it feel like home, one CM commented that they sometimes didn't get to the Park for several days. When Jack Lindquist was named President of Disneyland in October 1990, he said in regards to the Cast Members scattered in area offices, "I don't even know where they all are."
Disneyland didn't select an architect for the new administration building--Frank O. Gehry--until December 1992. Below is a graphic illustrating where Disneyland had Cast Members working circa June 1993, using an October 1995 photo as the base:
The immediate Operations staff remained on site, of course, as did the Facilities, Engineering and Construction personnel. The Administration Building still housed Administration, Public Relations, Costuming, Legal, Cast Activities, Broadcast Services, and Security/Fire. Publicity and Vista-United were on the second floor of the Opera House. Some parts of Entertainment were in the America Sings building (such as Show Operations and Stage Management). The Walt Disney Travel Company was over at the Disneyland Hotel, as it had been since its formation in 1972.
Disneyland had a small presence at the Pacific Inland Bank, 888 S. West Street, Anaheim (now 888 S. Disneyland Drive); on the second floor were offices for the Purchasing Office, Walt Disney Specialty Products, and Contract Administration. Disneyland also rented out a couple of floors at Stadium Towers, 2400 Katella Avenue, Anaheim, housing operations related to Human Relations functions. On the 12th floor were Labor Relations and Wage & Salary Administration, while the 8th floor contained Cast Communications, the Disney University, Personnel Records, Guest Claims, Workers' Compensation, and related departments.
But the greatest number of Cast Members ended up at the Plaza Alicante, 300 Plaza Alicante, Garden Grove, somewhat more than a mile down Harbor Boulevard from Disneyland. All or most of the Finance, Marketing, and Entertainment divisions ended up here, and Disneyland had space rented on all but the 9th floor (that I can tell). These are some of the departments found on the various floors:
- 1st: Business Process Reengineering; Queen Mary Finance
- 2nd: Finance Division: Accounting Department; Finance Administration; General Ledger; Planning & Analysis
- 3rd: Finance Division: Accounts Receivable; Inventory Accounting
- 4th: Finance Division: Capital Development-West Coast Finance; Facility Finance; Industrial Engineering
- 4th: Entertainment Division: Entertainment Art; Choreography; Music Department; Show Development/Directors
- 5th: Disneyland International; Euro Disney; TDL Finance; Walt Disney Attractions Documentation
- 6th: Marketing Division: Advertising; Creative Services; Promotions; Marketing Special Projects; Vista Advertising
- 6th: Entertainment Division: College Music Program; Music Library; Entertainment Special Events; Talent Booking; Guest Talent Development
- 7th: Marketing Division: Marketing Administration; Alumni Club; Ambassador Program; Magic Kingdom Club; Magic Years Club; Corporate Alliance; Synergy; Disney News Magazine
- 8th: College Relations
- 10th: Attraction Sales; Convention Sales; Corporate Sales; Private Parties; Grad Nites